Privacy Policy
Effective Date: May 9, 2025
Introduction
Welcome to Cency (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring you have a positive experience when using our todo, accountability, journaling, and goal tracking application (“Cency” or the “App”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this Privacy Policy carefully. By accessing or using the App, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not install, access, or use our App.
Information We Collect
Information You Provide to Us
We may collect the following types of information that you voluntarily provide to us:
- Account Information: When you create an account, we collect your email address, username, and password.
- Profile Information: You may choose to provide additional information such as your name, profile picture, and personal preferences.
- User Content: The App collects task lists, journal entries, accountability goals, streaks, progress tracking data, notes, and other content you create, upload, or store in the App.
- Communications: If you contact us directly, we may receive additional information about you, such as your name, email address, and the contents of your message.
Information Collected Automatically
When you use our App, we may automatically collect certain information, including:
- Device Information: We collect information about the device you use to access our App, including device type, operating system, unique device identifiers, mobile network information, and device settings.
- Usage Data: We collect information about how you interact with our App, such as the features you use, the time spent on the App, actions taken, and usage patterns.
- Log Data: Our servers automatically record information created by your use of the App, which may include IP address, browser type, operating system, referring/exit pages, and timestamps.
Information from Third Parties
We may receive information about you from third parties, including:
- Other services you link to your account
- Social media platforms when you connect them to your Cency account
- Partners with whom we offer co-branded services or engage in joint marketing activities
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our App and its features
- Create and manage your account
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Personalize your experience and deliver content relevant to your interests
- Monitor and analyze trends, usage, and activities in connection with our App
- Detect, investigate, and prevent fraud and other illegal activities
- Protect the rights, privacy, safety, or property of Cency and our users
- Comply with applicable laws, regulations, and legal processes
Sharing of Your Information
We retain the right to modify this Statement without notification at any moment. If a new policy is implemented for our Internet services, it will be posted on our website and other Internet services.
Contact Us regarding the Privacy Statement
We may share your information in the following circumstances:
With Your Consent
We may share your information when you give us specific consent to do so.
Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.
Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of Rights
We may disclose your information to protect and defend the rights, property, or safety of Cency, our users, or the public.
Data Security
We implement appropriate technical and organizational measures to protect the information we collect and store. However, no security system is impenetrable, and we cannot guarantee the absolute security of your personal information.
Your Privacy Rights and Choices
- Account Information
You can review and update your account information by logging into your account settings. If you would like to delete your account, please contact us at Info@cency.ca. - Communication Preferences
You can opt out of receiving promotional communications from us by following the instructions in those communications or by adjusting your notification settings within the App. - Mobile Device Permissions
You can control certain permissions through your device settings, such as location access, camera access, or contacts access. - Do Not Track
Some browsers have a “Do Not Track” feature that signals to websites that you do not want to have your online activities tracked. Our App does not currently respond to “Do Not Track” signals.
Data Retention
We will retain your information for as long as your account is active, as necessary to provide you with the services, or as required by applicable law. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at Info@cency.ca.
International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our App, you consent to the transfer of your information to these countries
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: Info@cency.ca
Canadian Privacy Rights
This App is owned and operated by a Canadian company and is subject to Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Under these laws, you have the right to:
We may collect the following types of information that you voluntarily provide to us:
- Access your personal information
- Correct any inaccuracies in your personal information
- Withdraw consent for the collection, use, or disclosure of your personal information
- File a complaint with the Office of the Privacy Commissioner of Canada
For more information about your privacy rights under Canadian law, visit the Office of the Privacy Commissioner of Canada website at www.priv.gc.ca.
Your California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to request information about the personal information we collect, use, disclose, and sell.
- Right to Delete: You have the right to request the deletion of your personal information.
- Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
Right to Non - Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us using the contact information provided above.
Your European Privacy Rights
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to request correction of your personal information.
- Erasure: You have the right to request deletion of your personal information.
- Restriction: You have the right to request restriction of processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used format.
- Objection: You have the right to object to processing based on legitimate interests.
- Withdraw Consent: You have the right to withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the contact information provided above.
Goal and Streak Tracking
Cency includes features for tracking goals and maintaining streaks of consistent activity. To provide these features, we collect and process:
- Goal descriptions and target dates
- Information about goal completion status
- Streak data including start dates, current streak lengths, and history
- Metrics related to your progress towards goals
- Timestamps of when activities were completed
This information is used solely to provide the goal and streak tracking functionality within the App and to help you maintain accountability for your objectives. Your goal and streak data may be included in reports or visualizations within the App to help you track your progress.
Analytics and Advertising
- Analytics
We may use third-party analytics services like Google Analytics to help us understand how users engage with our App. These services may use cookies and similar technologies to collect information about your use of the App and provide us with reports about usage patterns. - Advertising
We may work with third-party advertising companies to serve ads when you visit or use our App. These companies may use information about your visits to provide relevant advertisements about goods and services that may interest you.
Third-Party Links and Services
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such third-party websites or services. This Privacy Policy applies solely to information collected by us.
App Permissions
Cency may request certain permissions to function properly. These permissions include:
- Storage: To save journal entries, tasks, and user data on your device
- Camera: To allow you to upload photos for journal entries or task attachments
- Notifications: To send you reminders about tasks, goals, streaks, and accountability check-ins
- Internet: To sync your data across devices and back up your information
You can manage these permissions through your device settings.
Compliance with Canadian Law
As a Canadian application, Cency complies with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Our practices regarding the collection, use, and disclosure of personal information adhere to the following principles:
- Accountability: We are responsible for personal information under our control.
- Identifying Purposes: We identify the purposes for which personal information is collected.
- Consent: We obtain informed consent for the collection, use, or disclosure of personal information.
- Limiting Collection: We limit collection of personal information to what is necessary.
- Limiting Use, Disclosure, and Retention: We do not use or disclose personal information for purposes other than those for which it was collected, except with consent or as required by law.
- Accuracy: We keep personal information as accurate, complete, and up-to-date as necessary.
- Safeguards: We protect personal information with appropriate security safeguards.
- Openness: We make information about our policies and practices readily available.
- Individual Access: We provide access to personal information upon request.
- Challenging Compliance: We have procedures in place for addressing privacy complaints.
In-App Purchases and Subscriptions
If you make purchases through our App, we collect payment information, which is processed by our third-party payment processors. We do not store complete credit card information on our servers.
Data Backup and Sync
Cency may offer data backup and synchronization features. If you enable these features, your task lists, journal entries, goals, streaks, and other user content will be uploaded to our servers to facilitate synchronization across your devices.
Account Deletion
You may request to delete your account at any time by contacting us at Info@cency.ca. When you delete your account, all your personal information will be deleted from our active databases, though we may retain certain information as required by law or for legitimate business purposes.
Acceptance of This Policy
By using Cency, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our App. Your continued use of the App following the posting of changes to this policy will be deemed your acceptance of those changes.
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